Terms and Conditions

* Items returned without the Return Authorization Form and original Invoice will not be accepted and will be returned to the shipped-from address at the customer’s cost.

* If you do not have a preferred carrier or an account number to be billed direct, your item will be returned to you at your cost and billed to your credit card unless other arrangements have been made.

* You must return items in their unaltered original packaging, carefully packed in a shipping box with paper or other shock absorbent material to prevent damage in transit. If items are not in original packaging, you will be subjected to a fee.

* Requests for refunds can be made within 7 calendar days of the receipt of your product. Once your return is received and inspected, we will notify you of the approval or rejection of your refund request. After 7 calendar days, only a credit may be issued.

* If you are approved, then your refund will be processed, and a credit will be automatically applied to your credit card or original payment method.

* For all returned or cancelled items you will be subjected to a 10% restocking fee.

* After 30 calendar days no product returns will be accepted for credit or replacement.

* Please note 3D printer resins can only be returned due to package damage within 7 calendar days of receipt.